1. Acceptance and eligibility

The Services are offered to residents of, and businesses based in, the United States. You may use the Services only if you can form a binding contract with us and are not barred from doing so under applicable law.

The Services are not directed to children under 13, and no one under 13 may register for or use the Services. Members must be at least 13 years old. A Member under 18 may use the Services only (a) through an account provisioned by an authorized Provider or otherwise with our permission, and (b) with the consent of a parent or legal guardian, who must review and agree to these Terms on the Member's behalf and is responsible for the Member's use of the Services. Only persons 18 or older may submit payment information.

2. Accounts and account types

PrismSkies serves several kinds of users, and the features available to you depend on your account type:

• Students and pilots who use the training tools directly.
• Independent flight instructors who run their own practice on the platform.
• Clubs and schools, which we refer to as tenants or Providers. A tenant is an organization workspace that can include instructors, staff, and students (Members).

You are responsible for the accuracy of your account information, for keeping your login credentials secure, and for all activity under your account. Notify us promptly of any unauthorized use. If you belong to a tenant, the organization that administers that tenant may manage your access, roles, and certain records within its workspace.

3. Independent instructors and providers

Independent flight instructors, flying clubs, and flight schools that use PrismSkies to serve their own students are independent parties. They are not employees, agents, or partners of PrismSkies. PrismSkies is a software platform. It does not provide flight instruction, does not employ instructors, and is not a party to the training relationship between a Provider and its students. A Provider sets its own instruction, scheduling, pricing, and terms with its students. At this time, PrismSkies does not process or facilitate payments between a Provider and that Provider's students; Providers bill their students directly through their own arrangements. If we later offer payment facilitation between Providers and their students, additional terms will apply and will be presented to you before you use that feature.

Provider representations. Providers that enroll Members under 18 represent and warrant that they have obtained all consents required by applicable law, their own policies, or these Terms, including parent or guardian consent, before enrollment; that they will not enroll anyone under 13; and that they will promptly notify PrismSkies if an enrolled Member is discovered to be under 13, so that the account can be deleted.

Education records (FERPA). Provider is solely responsible for determining whether it is subject to the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g) or handles education records on behalf of a FERPA-covered institution. Where Provider is covered, the parties agree that PrismSkies acts as a "school official" with "legitimate educational interests" under 34 CFR 99.31(a)(1)(i)(B): PrismSkies performs an institutional service the Provider would otherwise perform with its own employees, acts under the Provider's direct control with respect to the use and maintenance of education records, uses education records solely to provide the Services, will not redisclose them except to the subprocessors listed in our Privacy Policy (bound to equivalent obligations) or as the Provider directs or the law requires, and complies with 34 CFR 99.33(a). On termination, PrismSkies will make records available for export and then delete them per our retention schedule.

Service-provider role. For the personal information a Provider submits about its students, PrismSkies acts as a "service provider" under California Civil Code Section 1798.140(ag): we do not sell or share that information, we use it only to provide the Services, we do not combine it except as permitted by law, and we assist the Provider with consumer requests.

4. Subscriptions, plans, and fees

PrismSkies offers free plans and paid plans for each audience, along with optional add-on packs and one-time branding fees. The plans, packs, and fees available to you, and their current prices, are shown on our pricing page and at checkout. Paid plans are billed in advance on a recurring basis, monthly or annually as you select.

Payments are processed by Stripe. Subscription fees are non-refundable except where required by applicable law or as expressly stated in these Terms. We do not provide refunds or credits for partial billing periods, unused time or features, or downgrades. You may cancel at any time; cancellation takes effect at the end of your current billing period, you will not be charged again, and access continues through the end of that period.

If we terminate your subscription for a reason other than your breach of these Terms, or if we discontinue the Service, we will refund the pro-rata portion of any prepaid fees for the remainder of your then-current term.

5. Automatic renewal and cancellation

Paid subscriptions renew automatically at the end of each billing period at the then-current fee for your plan, plus applicable taxes, until you cancel. You may cancel at any time from your account settings (Settings, then Subscription), or by emailing support@prismskies.com. Cancellation takes effect at the end of the current billing period, and you keep access through that period. We send a confirmation of your subscription terms by email at signup.

We may change our plans, features, and prices. A price change applies only on renewal, and only after at least 21 days' advance notice by email, with the opportunity to cancel before the new fee takes effect. A price change is never applied to a period you have already paid for. If we offer a free trial or introductory price, we will show its length, the date it converts, and the price that applies afterward before you start it.

6. Nonpayment, termination, and data export

For individual subscriptions: if a renewal payment fails, we will notify you and retry the charge. Your access continues for 48 hours after the first failed attempt. If payment has not succeeded by then, your account is limited until it does. You can update your payment method at any time, and access is restored once a payment succeeds; your data is retained. A free trial that ends without a payment method on file is limited immediately when the trial ends. For club and school (Provider) subscriptions: we will notify your administrators and retry the charge, and your members keep their access while we retry; if the subscription is cancelled for nonpayment, your account becomes read-only (you can view and export your data but not create new entries) until you subscribe again. For at least 60 days after termination or expiration for any reason, Provider administrators may sign in to export all Provider data, including training records, flight-time logs, schedules, and uploaded documents, in standard formats. After this window, we may permanently delete Provider data, except where we are required to retain it by law.

Custodianship. Providers are the custodians of their students' training records and are solely responsible for any retention obligations that apply to them, including under 14 CFR 141.101, 14 CFR 61.189(b), 49 CFR Part 1552, and 38 CFR 21.4209. PrismSkies provides export tools to help you meet these obligations but does not retain records on your behalf beyond the export window stated above.

Reinstatement. If all outstanding amounts are paid during the export window, we will restore the account with all data intact.

7. Your content, records, and intellectual property

You retain ownership of the content and records you submit to the platform, including your training records, schedules, and materials you upload ("Your Content"). You grant PrismSkies a limited license to host, store, process, and display Your Content solely to operate and provide the platform to you and, where applicable, to the tenant you belong to.

PrismSkies stores training records, schedules, and flight-time logs as entered by users but does not verify or certify them. Instructors and schools remain responsible for the accuracy of the records and endorsements they create, and pilots remain responsible for their own flight-time records under 14 CFR 61.51.

PrismSkies, including the software, its design, and the study content we create, is owned by PrismSkies or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the platform under these Terms. Ground school study material may reference or summarize official Federal Aviation Administration publications, which are works of the United States Government; those underlying publications are not owned by PrismSkies.

8. Acceptable use

You agree not to:

• use the Services for any unlawful purpose or in violation of these Terms;
• upload another person's personal information without authority to do so;
• copy, reverse engineer, resell, or attempt to derive the source code of the platform, except to the extent this restriction is prohibited by law;
• interfere with, disrupt, or attempt to gain unauthorized access to the platform, its infrastructure, or other users' accounts;
• scrape, harvest, or bulk-extract content or data from the platform without our written permission; or
• rely on AI-generated study output as a substitute for the instruction, endorsements, or judgment required by law for flight training.

9. Third-party services

PrismSkies relies on third-party service providers to operate. These include Stripe for payment processing, Google for sign-in and, when you choose to connect it, Google Calendar synchronization, Zoom for video sessions, Resend for transactional email, and Amazon Web Services for hosting and infrastructure.

Your use of a connected third-party service is also subject to that provider's own terms and privacy policy. When you connect Google Calendar, you authorize PrismSkies to create, update, and remove calendar events that correspond to the sessions you schedule on the platform. You can disconnect a third-party integration at any time from your account settings.

10. Aviation and AI disclaimer

PrismSkies is training-support software. PrismSkies is not a flight school or pilot school certificated under 14 CFR Part 141, is not an "authorized instructor," and does not provide flight training, ground training, or endorsements within the meaning of the FAA regulations governing pilot certification (14 CFR 61.1 and the sections that follow). Use of the Services does not satisfy any FAA training, testing, endorsement, currency, or recordkeeping requirement. Training decisions, instruction, and endorsements remain the sole responsibility of your certificated flight instructor or school; each pilot remains responsible for their own flight-time records under 14 CFR 61.51; and the pilot in command remains the final authority as to the operation of the aircraft under 14 CFR 91.3. Current official FAA publications (the Federal Aviation Regulations, the Aeronautical Information Manual, the applicable handbooks, the Airman Certification Standards, and your aircraft's POH or AFM) are the authoritative sources and control over anything in the Services.

The Services include an AI study assistant, including AI-generated study explanations and practice oral-exam sessions. The assistant is artificial intelligence, not a human, and is not a certificated flight instructor or designated pilot examiner. Its outputs are practice and study material only, not instruction, evaluation, endorsement, or advice. AI outputs are generated by probabilistic models and may be inaccurate, incomplete, outdated, or wrong, including quotations of and citations to FAA materials, even when they appear confident. Verify all information with current official FAA publications and your instructor before relying on it. Do not use the Services or any AI output for flight planning, in-flight decision-making, navigation, weather, performance calculations, or any other operational or safety-of-flight purpose. PrismSkies does not guarantee any training outcome, including passing any knowledge test, practical test, or stage check. AI features are provided AS IS, and your prompts and inputs may be processed by the AI subprocessor identified in the Privacy Policy.

11. Disclaimers

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. To the fullest extent permitted by law, PrismSkies disclaims all warranties, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the platform will be uninterrupted, error-free, or secure, or that any content will be accurate or complete. This section is in addition to, and does not limit, the Aviation and AI disclaimer in Section 10.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EACH PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STATUTE, OR OTHERWISE), WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS PAID OR PAYABLE TO PRISMSKIES BY YOU IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT FIRST GIVING RISE TO THE CLAIM AND (ii) USD 100. MULTIPLE CLAIMS WILL NOT ENLARGE THIS LIMIT.

Excluded claims. The above limitations do not apply to: a party's indemnification obligations; infringement or misappropriation of the other party's intellectual property; breach of confidentiality; fraud, gross negligence, or willful misconduct; your payment obligations; or any liability that cannot be limited or excluded under applicable law.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above exclusions and limitations may not apply to you; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

13. Dispute resolution, binding arbitration, and class action waiver

Please read this section carefully. It affects your legal rights, including your right to bring a lawsuit in court.

Informal resolution first. Before starting an arbitration, you and PrismSkies agree to try to resolve any dispute informally for 60 days. Send a written notice describing the dispute to legal@prismskies.com; we will send ours to the email on your account.

Small claims. Either party may bring an individual claim in a small claims court with jurisdiction instead of arbitration.

Binding arbitration. If informal resolution does not succeed, any dispute will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules for Members and its Commercial Arbitration Rules for Providers, before a single arbitrator. The Federal Arbitration Act governs the interpretation and enforcement of this section. The arbitration will be held by videoconference or, at a Member's election, in the Member's county of residence. The AAA Mass Arbitration Supplementary Rules are expressly incorporated where they apply.

Class action waiver. You and PrismSkies agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. If this class action waiver is found unenforceable as to a particular dispute, then this entire arbitration agreement is void as to that dispute.

Exceptions. Claims for public injunctive relief under California law will be decided by a court, not in arbitration. Claims of sexual assault or sexual harassment are exempt from arbitration at the claimant's election, consistent with 9 U.S.C. Section 402. Either party may seek injunctive relief in court to protect its intellectual property or confidential information.

30-day opt-out. You may opt out of this arbitration agreement by emailing legal@prismskies.com within 30 days of creating your account, stating your name and that you opt out of arbitration. Opting out affects nothing else in these Terms.

14. Indemnification

You agree to indemnify and hold harmless PrismSkies and its owners, officers, and employees from any claims, damages, liabilities, and expenses, including reasonable legal fees, arising out of your use of the Services, Your Content, your violation of these Terms, or your violation of any law or the rights of a third party.

15. Governing law and venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Except for disputes subject to arbitration or small claims court, the state and federal courts located in Sacramento County, California have exclusive jurisdiction, and you consent to personal jurisdiction and venue there. The Services are intended for use only within the United States.

16. Changes to these terms

We may update these Terms from time to time. For material changes, we will send notice to the email address on your account and post an in-app notice at least 30 days before the new effective date. Your continued use of the Services after that date means you accept the updated Terms, and you may cancel before the change takes effect. Non-material changes are effective when posted, with an updated effective date. Material changes to this Dispute Resolution section will be notified by email at least 30 days before they take effect.

17. Notices; notice to California users

Legal notices to PrismSkies may be sent to legal@prismskies.com or by mail to PrismSkies LLC, 2108 N ST, STE N, Sacramento, CA 95816. We will send notices to you at the email address on your account.

Notice to California users. Under California Civil Code Section 1789.3, California users are entitled to the following notice: the provider of the Services is PrismSkies LLC, 2108 N ST, STE N, Sacramento, CA 95816. You may contact us at legal@prismskies.com. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

18. Contact

Questions about these Terms can be sent to legal@prismskies.com.